30 12, 2013

Fix iOS Software Problems via iCloud Restore – Guide

By | December 30th, 2013|Categories: Guides|Tags: , , , |0 Comments

We've had a lot of requests from clients, friends, and family asking us for advice on software problems they're seeing with an iPhone, iPad, or iPod running iOS 7. There are many ways for a problem to surface with the complex hardware and software in an iOS device. We're glad that Apple gave us a great way to get rid of our software problems with the advent of iCloud. Most people will be able to fix iOS software problems via iCloud restore and avoid the Genius Bar entirely. The following steps a [...]

30 10, 2013

TUAW Reviews the Drobo 5D

By | October 30th, 2013|Categories: Help Desk|Tags: , , , , , |0 Comments

Drobo 5D: Speedy, expandable Thunderbolt storage for professionals Data Robotics (now Drobo) was the first company to make expandable RAID storage easy, and with the current Drobo line of BeyondRAID devices they've now made the devices faster through the use of Thunderbolt and USB 3.0 connectivity, as well as the Drobo Accelerator Bay's ability to use an mSATA SSD for fast caching. In this TUAW review, I'll take a look at the Drobo 5D (US$664 on Amazon), a five-bay device designed to give creati [...]

25 05, 2011

I can’t find my iPhone backup – the Verizon saga – Updated

By | May 25th, 2011|Categories: Guides|Tags: , , , |0 Comments

*** Updated *** We had a revelation and came up with a couple solutions for you. Please read our new article for a little more guidance with this problem. I received an interesting phone call over the weekend.  One of my consulting clients was calling because they couldn't restore their backup to their new phone.  This client keeps up-to-date will all of the latest iPhone software.  That was actually the root of the problem: they had an iPhone 3GS running 4.3.2 and an iPhone 4 (Verizon) running [...]

3 12, 2010

Dead hard drive? Here are some options.

By | December 3rd, 2010|Categories: Help Desk, Tech Talk|Tags: , , , , |0 Comments

It's the Friday night before your term paper is due and you're planning to do nothing but edit all weekend.  You say goodbye to your friends, hunker down with a warm cup of coffee and press the power button on your Mac.  To your dismay, the computer does nothing but sit at the Apple logo with the gear spinning.  You've tried rebooting, resetting the PRAM, holding the shift key to get into safe mode... but nothing works.  You call up your friend who's pretty handy with a Mac and even he/she canno [...]

20 05, 2010

How-To: Create an infallible backup.

By | May 20th, 2010|Categories: Guides|Tags: , , , , , |0 Comments

The title itself is nearly impossible to obtain but we have one solution for you that might actually come close. It's as easy as Time Machine (well, it sort of is Time Machine) and one piece of hardware. Most people are perfectly suited with an external hard drive connected to their Mac via firewire. With Mac OS 10.5 or 10.6 you can turn on Time Machine and have it take periodic snapshots of your machine. After the initial backup, it will check your computer each hour for changes and backup only [...]

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