It is possible to arrange for someone else to pick up your repair… but we must know about it ahead of time. For liability reasons, we cannot let anyone but you leave our shop with your machine. If you’d like to send someone else to pick up your repair, please call us to verify that information.
If someone comes into the shop to pickup your machine without prior notification, we may turn him or her away. We’ll call you while they’re here to verify — but if we cannot reach you, they can’t have your machine. While some consider this inconvenient, we’re just making sure your machine ends up back in the right hands.